Terms of Service

Last Updated: 03-06-2024

Welcome to https://tashfiquehajj.com (“Site”), operated by Tashfique Travels & Tours (“we,” “our,” or “us”). By accessing and using our Site, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our Site and services.

1. Acceptance of Terms

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

2. Services Provided

Tashfique Travels & Tours offers tour packages for the travel industry, including but not limited to Hajj and Umrah packages, and other travel-related services.

3. Eligibility

You must be at least 18 years old to use our services. By using our Site, you represent and warrant that you meet this age requirement.

4. Booking and Payment

4.1 Booking

  • All bookings are subject to availability and confirmation.
  • You must provide accurate and complete information when making a booking.

4.2 Payment

  • Payments can be made through various methods as indicated on our Site.
  • All prices are in Bangladeshi Taka (BDT) unless otherwise stated.
  • A minimum booking payment is required as specified in each package.

5. Cancellation and Refund Policy

5.1 Cancellation by You

  • Cancellations must be made in writing via email to contact@tashfiquehajj.com.
  • Cancellation fees may apply, and the amount refunded will depend on the time of cancellation and the terms of the specific package.

5.2 Cancellation by Us

  • We reserve the right to cancel any booking due to unforeseen circumstances. In such cases, you will receive a full refund of any amounts paid.

6. Changes to Bookings

  • Any changes to bookings must be requested in writing.
  • We will do our best to accommodate changes, but cannot guarantee that all requests will be fulfilled.
  • Additional charges may apply for changes to bookings.

7. Travel Documents

  • You are responsible for obtaining and maintaining valid travel documents, including passports and visas.
  • We are not responsible for any issues arising from failure to secure the necessary travel documents.

8. Liability

  • Our liability is limited to the amount you have paid for the tour package.
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

9. Use of the Site

  • You agree to use our Site for lawful purposes only.
  • You are prohibited from using our Site to engage in any illegal activity or to transmit any harmful content.

10. Intellectual Property

  • All content on our Site, including text, graphics, logos, and images, is the property of Tashfique Travels & Tours and is protected by intellectual property laws.
  • You may not reproduce, distribute, or create derivative works from any content on our Site without our express written permission.

11. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which can be found on our Site. By using our Site, you consent to the processing of your personal data as described in our Privacy Policy.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of our Site after any changes indicates your acceptance of the new Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Tashfique Travels & Tours
17 London Mansion (1st floor)
Zindabazar, Sylhet, Bangladesh
Email: contact@tashfiquehajj.com


Thank you for choosing Tashfique Travels & Tours. We look forward to providing you with exceptional travel experiences.