Last Updated: 03-06-2024
Tashfique Travels & Tours (“we,” “our,” or “us”) operates the website https://tashfiquehajj.com (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Data
- Contact Information: Name, email address, phone number, postal address.
- Payment Information: Credit card details, billing address.
- Identification Information: Passport number, national ID number (for travel purposes).
1.2 Usage Data
- Log Data: IP address, browser type, operating system, referring URLs, page views, and other usage data.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: Booking travel packages, processing payments, and fulfilling customer orders.
- To Communicate: Sending confirmation emails, updates, and promotional materials.
- To Improve Our Services: Analyzing usage patterns to improve our Site and services.
- To Comply with Legal Obligations: Meeting regulatory and legal requirements.
3. Legal Basis for Processing
We process Personal Data based on the following legal grounds:
- Performance of a Contract: To fulfill our contractual obligations to you.
- Legitimate Interests: To improve our services and provide a better user experience.
- Consent: When you have given explicit consent for specific purposes.
- Legal Obligations: To comply with applicable laws and regulations.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, travel partners).
- Legal Authorities: When required by law or to protect our rights and safety.
5. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, including the GDPR.
6. Data Retention
We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Your Data Protection Rights
Under the GDPR, you have the following rights:
- Right to Access: Request access to your Personal Data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your Personal Data under certain conditions.
- Right to Restrict Processing: Request restriction of processing your data.
- Right to Data Portability: Request transfer of your data to another organization.
- Right to Object: Object to the processing of your Personal Data.
To exercise these rights, please contact us at contact@tashfiquehajj.com.
8. Security of Your Information
We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can control the use of cookies through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Tashfique Travels & Tours
17 London Mansion (1st floor)
Zindabazar, Sylhet, Bangladesh
Email: contact@tashfiquehajj.com
Thank you for choosing Tashfique Travels & Tours. We are committed to protecting your privacy and ensuring a secure experience with us.